It's just another day at the Furchester Hotel until the Furball, a bouncing, furry monster ball, arrives. Whenever he turns up at the hotel, they all play a game of Furball. It's the best game ever. Furgus and Funella tell Phoebe and Elmo to keep an eye on the Furball and not let him out of their sight. But just at that moment, the Furball disappears.