Mark decides to take a tougher line on staff management, and that it's time for events manager Christian to become more cost-conscious. Mark gives Christian a chance to prove himself by asking him to organise a money-spinning wedding fair at short notice, and to oversee a wedding that The Grosvenor has gifted to a local couple as part of a drive to raise the hotel's profile. But Christian's personal life is in turmoil and he's suffering from a broken heart; can he give the bride the day of her dreams? Tensions come to a head as word leaks out that Christian has been persuaded to give the 'free wedding' couple the two most expensive things on the menu: duck a l'orange and pink Cava. Mark finally decides to take decisive action. 'Christian's day of reckoning is coming,' he says, but their meeting takes an unexpected turn. Meanwhile, Alex and Amanda from Dudley are checking in to The Grosvenor. They've come to Torquay to relive some of the happy childhood memories Alex had with his father, who recently passed away.