The documentary focuses on people living on state welfare in Portsmouth. Chris says he is looking for work, but that there are more shops closing down than opening up, while Carly and Drew spend their time playing darts, shopping and looking after their children, but they long for a better future. Barbara has a foot injury and is stuck between two benefit categories, meaning she has no money to live on, and Robert works as a part-time cleaner, but is stressed by the pressure the job centre is putting on him and the amount of rejection he faces as he searches for more work.