A team of two humans and an elf engages in a firefight against a team of four trolls. One soldier (Michael Bidderman) finds that his gun has jammed. He calls a tech support hotline for help, but grows more frustrated when his instructions seem impractical during battle. Meanwhile, the troll warriors question why their boss refuses to acknowledge any of their success, instead merely reminding them not to fail their mission. Once Bidderman's gun is fixed, he storms into the battle, but disappears in a flash, to which the creatures marvel at it having "happened again," prompting one of them to claim to be "magical" and "The One."