Tests reveal a heart attack after a 48-year-old from Glasgow is rushed in with chest pains, while Dr Torres treats a West Midlands woman struggling for breath and thinks the situation is serious enough for her to be admitted to hospital. A severely visually impaired man from Aberdeen explains what it is like to receive medical attention for a suspected broken arm from people he cannot see and in a language he does not understand, while a Norwegian visitor arrives at the ER with a gash on her wrist caused by the shattering of a glass shower door.