Liz tries to be optimistic about Jim's chances of recovery but Steve fears that he'll never recover. Steve admits to Liz that Jim was drunk when he fell. Fred sees Zoe pocketing money rather than putting it in the till. Vera makes an appointment for Jack to be hypnotised by Magenta Savannah. Fred advises Ashley to keep Zoe away from the till in case she makes any mistakes with money. Vera is annoyed to see Jack smoking his pipe and breaks it in two. Des and Natalie go to the pictures together but try not to let Samantha know.