For the shop's first entry in the local Hair Shop Showdown, Novelette has marshaled Starr and Nigel into helping her create a classy and upscale exhibition to match her vision for the shop. Joy, however, has studied the hair show winners for years and is convinced that Letty's approach simply won't do - the judges want sassy, not classy! Meanwhile, Richard has re-entered Letty's life and she either needs to step up and put her heart on the line, or face losing Richard for good.