Nick Knowles travels to Hopesay, Shropshire to meet ex-fireman Joe and his seven-year-old daughter Lucy. Joe lost his wife Jess suddenly in 2014, partway through renovating an old cottage into what they had hoped would be a dream family home. Now work has ground to a halt and Joe and his daughter are living in a tiny caravan in the garden. Having heard of their plight, the DIY SOS team arrives to give them the home Jess had wanted for them, backed up by an army of local tradespeople.