Finishing off the competition is Grimscote Manor Hotel in Birmingham, owned by business partners Steve Cuddy and Gill Etheridge, who aim to bring elegant sophistication to the hospitality trade. All week Gill and Steve have played their cards close to their chest, which has left the guests wondering about their relationship. Tensions are running high, and at breakfast, the atmosphere worsens still. Come feedback, Gill and Steve are left puzzled by some of the comments.