The final visit is to Troy House in Painswick, where owners Alan and Denise Newman hope their guests will fall in love with their rooms. After receiving low scores, twins Emilio and Fernando are on the warpath, determined not to let any fault go unnoticed. Simmering tensions are revealed during a sign-making challenge, and while an emotional dinner sees some of the group reconciled, for others the battle lines are clearly drawn. Having to pre-order breakfast isn't to everybody's taste, and at feedback Alan and Denise are left reeling by one couple's comments about their facilities.