The third visit of the week takes us to the Hotel Sheraton in Blackpool, run by mum and son duo Liz and Ollie Brown. At arrivals the group are shocked at the sheer size of the hotel. Tanya and Vicky are left gobsmacked when they spot a TV in their bathroom and Rory discovers his own personal illuminations in the bathroom. But Gordon and Jan unexpectedly find dust- where it shouldn't be. In the afternoon the group are challenged to a spot of glass blowing, and rivalries run high. Over dinner, the group are subjected to more than they'd bargained for when Ollie decides to drop his trousers at the table. The next morning several guests find that their showers start misbehaving, but it's at feedback that Liz and Ollie realise that instead of a warm welcome, some of the guests were left with a cold shoulder.