The observational documentary series returns, this time giving an insight into the work of staff at Horfield Health Centre in Bristol. Touching, honest and hilarious, the show takes a look at the stresses, strains and joys of working in and using the health service in modern Britain. Valentine's mental health issues put up obstacles as she navigates male-to-female gender-reassignment, Vera is worried her sore shoulder may be because of a cancerous tumour and David needs advice about some facial pain, and how to light a gas oven safely!