The observational documentary series returns, this time giving an insight into the work of staff at Horfield Health Centre in Bristol. Touching, honest and hilarious, the show takes a look at the stresses, strains and joys of working in and using the health service in modern Britain. Dr Cordell has some advice for a young agoraphobia sufferer, Dr Pelly is concerned a young patient may have meningitis, and Julie has to take a blood sample from someone with a severe fear of needles.