Documentary offering a behind the scenes look at life inside the Ritz Hotel in London, one of the most famous, traditional luxury hotels in the world. The programmes follows some of the famous faces that visit the hotels, including Richard E Grant, Anna Wintour and Mo Salah, and the work of hotel staff as they prepare for their famous afternoon tea. With consumers spending less and ever more luxury hotels opening their doors, how does one of the most well-known hotels in the world stand out from the rest?