80-year-old Gerard has lived alone in his flat for over eighteen years, but he hasn't slept in his bed for the last four because he can't find it underneath the piles of belongings he's hoarding in his home - including a bath full of presents he's never sent. Housing officer Lyndon Pugh is worried it's bad for Gerard's health and a fire risk for his neighbours. But Gerard is reluctant to let go of even the smallest items, never mind the food that's over a decade out of date. Ageing raver Stephen is a free spirit who enjoys loud music and late night visitors. But it's making his 70-year-old neighbour Tom's life a misery. Tenancy enforcement officer Ivan Wright is on the case and after three warnings, Stephen's tenancy is on a knife-edge. Meanwhile, after a relationship breakdown, 28-year-old Vicky has been forced to move her three-year-old son and twelve-year-old daughter into her parents' one bedroom flat. With five of them under one roof - and just one bed - Vicky and the kids are sleeping on inflatable mattresses on the floor. Vicky urgently needs a three-bedroom home, but they're in very short supply.