Patrick and Danelle from Yonkers, New York, go above and beyond to help a schizophrenic patient who's had a hard time being taken seriously in the past. Far away in Austin, Texas, Holly and Chris have a scary run-in with poison control involving a nervous mother. Meanwhile, Baton Rouge, Louisiana, has a busier than usual night with erratic patients, culminating with one of the medics saying, “Only on the night shift.”