Pany is a young mother of two from London. After discovering a small lump behind her ear, Pany is told by doctors that it was only a cyst and that the lump would eventually go away. When the MRI results came back, Pany discovers that she has a deep lobe parotid tumor. After doing a lot of research, she seeks the help of Dr. Ryan Osborne and Dr. Jason Hamilton to safely remove the tumor.