Things turn ugly when the Oxford Street security team deal with a disgruntled customer who is convinced she is right. John Lewis have a mountain to climb if they want to unveil their Christmas lights. Police are called when a passenger squabble at Britain's busiest station threatens to overwhelm the platforms. An experiment with live cooking threatens to go horribly wrong at an Oxford Street hotel. The buskers of Oxford Street are looking for their big break. Has one of them just found it?