In Sydney's city, John has been working his dream job for just two weeks and already he's experienced plenty. Tonight is another first 67 year old Dermott became drowsy at the wheel and has collided with a power pole. Mentor Jordan has witnessed hundreds of car crashes in his caree, but at his first, trainee John has little idea what to expect. Out in suburbia Jenna and Cleone make a grim discovery. A man hasn't seen his neighbour for 12 days and as the team arrive, their worst fears are confirmed.