Angela Rippon, Gloria Hunniford and Julia Somerville discover why, after an emergency abroad, a big-name insurer refused to pay the £24,000 bill that followed. Plus, a hard lesson in security that left a couple's holiday in tatters, the families who spent their life savings on dream homes in the sun that still remain unbuilt and the bewildering car-hire terms that can leave you paying much more than you bargained for. There's also more from the Rip Off Britain pop-up shop and advice from travel expert Simon Calder on a favourite weekend destination.