Problems with big-name airlines are the focus of this edition's investigations from Angela Rippon, Gloria Hunniford, and Julia Somerville. They reveal why, months after Monarch went out of business, some of the passengers left stranded overseas are still hundreds of pounds out of pocket. Also, after a landmark ruling leaves holidaymakers unprotected if a bird hits the plane, the airport teams whose job it is to stop that happening demonstrate their tactics. Plus travel expert Simon Calder has money-saving tips for anyone visiting the Canary Islands, and viewers unhappy with airline loyalty schemes discover how to get the most from their points.