Presenters Gloria Hunniford, Angela Rippon and Julia Somerville are based at the Eden Project in Cornwall. In this first episode, they report on the heartbreaking case of the woman faced with a large medical bill which her travel insurer won't cover, because she had not declared past migraines when she took out the policy. Also, the travel company hard sell that has left viewers with no holiday to show for their cash. And plenty of travel tips from experts in our virtual advice clinic.