In the last of a special week of live programmes, Gloria Hunniford, Angela Rippon and Julia Somerville investigate topical consumer stories and resolve more viewers' complaints. Among today's reports, how neighbourhood postmen are being drafted into the battle against scams and why homeowners worst affected by floods feel abandoned by the insurance industry. Plus more problems sorted at the Rip Off Britain pop-up shop and the latest on some of the stories featured in the series.