Angela Rippon, Gloria Hunniford and Julia Somerville explore whether enough is done to contact customers when a product is recalled for safety reasons - and reveal new ways to check if your products are safe. Also, with more of us relying on them than ever, how much can we trust all those online reviews? And how a new way of making payments seemed to take away one family's normal rights when it came to getting a refund. Could the same happen to you?