Gloria Hunniford, Angela Rippon and Julia Somerville are on the trail of whoever's behind a fake shopping site that uses the details and addresses of genuine businesses to lure you into ordering electrical goods that don't arrive. As the team investigate situations where viewers haven't got what they paid for, just how easy it is to set up an online store that isn't what it seems? Also, the unfinished building work that ruined a family reunion, and more problems solved at the pop-up shop in Nottingham.