Student and model Yemzi wanted long flowing locks on a budget, but a trip to a salon ended in a headache. Weeks later her mum raised the alarm to a foul odour emitting from Yemzi's scalp and she was left with a bald patch and a carrier bag of hair saved as evidence. Young piercing addict Rosie visited her local salon to get the latest trend, a dermal anchor. But when the stud implanted in her hand went missing the piercers tried and failed to dig it out with a needle, and then sent her home with an open wound. Rosie's nightmare ended in surgery and she is now left with a scarred hand. Jess is on the case, helping return Yemzi's hair back to its former glory and fighting Rosie's corner when she gets a face-to-face meeting with piercing parlour responsible.
Michelle is too upset to leave the house because of the wonky eyebrows she was left with when she paid for semi-permanent make-up. She has taken to wearing shades to avoid the shame and is worried she could be stuck with them for years. It is easy to set up shop as a semi-permanent make-up technician - no training is needed - so to shock the women of Liverpool into thinking before they buy, Jess sets up a pop-up salon with a kit bought over the internet. Bride-to-be Louise has been left with bald patches where she used to have luscious lashes after a salon visit for extensions came to a painful end. With only weeks to Louise's big day, it's down to Jess to find a fix.
Jessica-Jane Clement explores the worrying ease with which a powerful acid peel can be bought online, and meets a customer who was left with scars across her thighs after using the product. She also finds out why a woman is risking damage to her health by continuing to dye her hair at home.
