From the 10,000 letters you send in every week Esther Rantzen brings you some of the zaniest and funniest. And with reporters Paul Heiney and Chris Serle investigates the more bizarre consumer sagas and real-life problems. Also featuring Cyril FletFrom the 10,000 letters you send in every week Esther Rantzen brings you some of the zaniest and funniest. And with reporters Paul Heiney and Chris Serle investigates the more bizarre consumer sagas and real-life problems. Also featuring Cyril Fletcher with your odes and oddities of the week.cher with your odes and oddities of the week.