This week, teams were tasked with managing part of the Hilton Kuala Lumpur hotel for a day. Teams each had to manage: housekeeping for 3 rooms check-in for 3 sets of guests room service for part of the hotel The team that did the better job delivering hospitality would win. Teams were sent for short training sessions, and were also given a housekeeping folder detailing exactly how rooms had to look, down to the last detail.