We find out how High Street Banks help everyday people, from financial planning to overdrafts and mortgages. Documentary series filmed at a West Yorkshire branch of NatWest. All of life passes through the Huddersfield branch. The staff there see customers at every milestone of adult life; young love, settling down, parenthood, divorce, old age, illness and death. That's not to mention the staff themselves, who between them have clocked up one engagement, three mortgages and three divorces, just in the last year. This film was first broadcast: 30 Jun 2015