The young volunteers begin their third week at the Royal Derby Hospital and Senior Nurse Karen gives them more responsibilities, as she sends four volunteers to two new wards. One of the youngest volunteers on the programme is Fin, who, at 19 years old, wasn't sensitive enough to the needs on the Cancer Ward and was asked to leave. Fin and Michael are moved to the Elderly Care Ward, where they are tasked with providing care for 101-year-old patient John, a wartime Spitfire pilot.