Following the departure of Sarah and John, there are some radical changes at the Grand Hotel. With Marcus at the helm, staff cuts ensue and Kate finds herself being the personal maid to Madame De Bourg D'Oisans, a Russian madam. Meanwhile Marcus is inquisitive about his new guest.
| Name | Type | Role | |
|---|---|---|---|
| Russell T Davies | Writer | ||
| Sarah Harding | Director |