What is the relationship between journalists and their audiences? Reporters covering the Omicron variant say they’ve received abuse from people angry about the government’s response, and blaming journalists. One newspaper group announced they’ve had to disable reader comments altogether on their coverage of the tragedy in the English Channel. So are trolls making it impossible to have a healthy debate between reader and reporter? Plus Jack Dorsey, founder of Twitter, is stepping away from the company. What are the big tasks facing new CEO Parag Agrawal?