Documentary following the work of pioneering veterinary practice Fitzpatrick Referrals in Surrey, where veterinary surgeon Noel Fitzpatrick and his team help difficult-to-cure pets. Noel treats a Labrador (Drummer) suffering with severe arthritis in its elbow, and suggests using stem cells to help with the inflammation, while one of the team's senior neurologists deals with a Chihuahua (Arlo) born with fluid on the brain. Plus, a man comes all the way from France with his Labrador cross (Sooty), which requires high-end surgery for elbow dysplasia.