In which Hank talks about apologies. I've been thinking about it a lot because some of my good friends did dumb things, realized how dumb they were, and made very good apologies, not because they're good at apologizing but because the legitimately feel bad for the harm that they've caused. On the other hand, some other people on the internet seem perpetually convinced that the world is out to get them and that they are in a battle to confirm that they are always right. But, y'know, you're never always right, and the fact that you didn't intend to hurt someone has no bearing on whether or not you hurt someone. ChescaLeigh's video was really helpful for me and is more specific to when you get called out on being inappropriate or hurting an entire group of people with your language or actions...she is REALLY AMAZING... https://www.youtube.com/watch?v=C8xJXKYL8pU