Forty-something Chicago attorney Kim has a collection of turtle neck sweaters — 23 in all — she wears them with trousers and long cardigans or jackets which drown her petite frame. Her work colleagues say she's making herself look dowdy and staid when she is really outgoing and fun. Stacy and Clinton need to get Kim out of her unflattering pants and sweaters and show her how to emphasize her best features rather than cover everything up. Kim's also wedded to a stay-put lipstick in frosted pink which makeup artist Carmindy needs to persuade her against. And hairstylist Nick Arrojo wants to get some shape into Kim's long blonde hair, but she's afraid losing the length will make her look older.