Following the dining disaster on the gondola, Elise and Tamara are left to figure out what went wrong and where to place the blame. Jim makes a surprising connection with this week’s new clients--six children--but his decisions on the mountain get him in trouble with Elise. Meanwhile, Kendra takes on a mountain top vow renewal where a wardrobe malfunction threatens to derail the entire ceremony. Finally, a concierge dinner turns tense as Bobby confronts Kendra about her behavior.