Today, how one of the world's best known airlines sent one passenger backwards and forwards around the world after a missed connection that wasn't his fault, and a couple furious that they weren't told how bad the building works would be at their Vegas hotel. Also on the programme, how to protect yourself if the airline you're booked onto suddenly goes bust, and - which day of the week is the best to book a bargain air fare? Plus, invaluable advice to stop you getting caught out by unexpected laws while driving in France.